Teresa comes with a vast array of management, administration and customer services experience and qualifications. She joined the team originally in 2017 as a Saturday assistant whilst studying for her degree. Once her degree was completed, she joined the property management team carrying out inspections and in 2019 moved into her current role as a Property Manager.
Her role is varied but is primarily focused on managing landlords’ properties in an efficient way ensuring that all safety checks are up to date and that the property is looked after. With tenants in mind, Teresa will deal with any issues that may arise from the moment a tenant moves in through to the day they leave. This can be anything from general maintenance to the deposit return once their tenancy has ended.
Teresa has attended both an Inventory Clerk course and more recently a TDS course enabling her to fairly deal with tenant deposit returns. This has given her a real insight into property conditions both before tenancies commence and after they have ended.
In a relatively short period of time, Teresa has gained a real all-round knowledge of the lettings industry and has built solid relationships with both tenants and landlords. She is now studying for her ARLA qualification which will expand her knowledge even further.
On a personal level Teresa is a married mum with 4 children, age ranging from 18 to 9, and has lived in the local area all her life. She is a very friendly individual and is always happy to help those around her.