Patricia Shepherd

Tenant Information

A deposit equal to five weeks rent will be taken and registered with the relevant Tenancy Deposit Scheme for protection. We also offer a NIL Deposit Scheme – if you are interested in this please do not hesitate to ask.

Once satisfactory references have been received, monies paid and relevant paperwork signed, you will be checked-in to the property by an inventory clerk and meter readings taken. We will then change over the relevant utilities into your name(s).

A fee is payable (£60.00 incl vat) should the tenant wish to amend the tenancy (i.e. add a partner / sharer).

A fee will also be payable should the tenant terminate the tenancy earlier than agreed and contracted. This fee will cover any losses the landlord may incur.

Default Fees (lost keys or other respective security devices; late rent payment after 14 days rent was overdue capped at 3% above the Bank of England Base Rate.

By entering an agreement, the Government expects agents to go from taking the Holding Deposit to signing the contract within 15 calendar days. This means both parties signing and dating the tenancy. The tenancy start date and move in date are irrelevant. This 15 day deadline can be extended should both parties agree.

It helps to review your finances to work out what deposit and monthly rental level you can afford prior to looking for a property.

Here are a few considerations to help you find the right home and understand what happens next.

How do we ensure our tenants are protected?

We are a registered member of the ARLA Propertymark Client Money Protection Scheme which ensures tenant monies are handled in the correct manner. Download a copy of our ARLA Propertymark Client Money Protection Certificate here..

We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints