What are the steps of the rental process?

We do our best to make the process simple and fast.

Once you have viewed a property that you would like to rent, you will need to pay a holding deposit equal to one weeks rent to take the property off the market. This is then put towards the first month’s rent. If a tenant withdraws from renting the property or gives false information to support their application, this deposit is non-refundable.

You will be required to complete an ‘Application For Tenancy’ and return to us as soon as possible. Once received, we will proceed to undertake the referencing process.

The references we require are employer, current / previous landlord, bank reference and credit check. If self-employed, then an accountant’s reference will be applied for. A Right to Rent check is also required by law.

If a guarantor is required (i.e. student), the guarantor will also need to complete an application form and the same references as above will be undertaken. These references are undertaken by a third-party referencing company.

The whole referencing process should take no more than 7 days from receipt of your returned forms.

Looking to Rent a Property?

If you are looking to rent a property and need some assistance on getting started, our guide will show you all you need to know to help you make your decision.

Guide to Renting

Arrange a Repair

If your having issues in a property we manage, please let us know immediately.

Arrange Repair

Get in Touch

If you would like to discuss your property-related enquiries, or have any questions, get in touch with our friendly team.

Get in Touch


The best agents around! I have been a tenant with Patricia Shepherd for the best part of 6 years and what an experience, they really do go...


My wife and I have been clients of Pat Shepherd lettings for more than two decades, renting out two properties. In all that time they have...

Steven Duffin

I have so much praise and positive feedback for the staff at Patricia Shepherds Lettings agents. We have recently moved in to a beautiful...


I have one property managed by Patricia Shepherd and in the three years that I have used their services, the whole team have demonstrated a...

Graham Tapp

Charlotte our estate agent was absolutely amazing, always a smile when greeting us at the property. A very hardworking team in general,...

Joey Edwards
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