What are the steps of the rental process?

We are professionals and are keen to make the process simple and fast
1Once you have viewed a property that you would like to rent, you will need to pay a holding deposit equal to one weeks rent to take the property off the market. This is then put towards the first month’s rent. If a tenant withdraws from renting the property or gives false information to support their application, this deposit is non-refundable.
2You will be required to complete an ‘Application For Tenancy’ and return to us as soon as possible. Once received, we will proceed to undertake the referencing process.
3The references we require are employer, current / previous landlord, bank reference and credit check. If self-employed, then an accountant’s reference will be applied for. If a guarantor is required (i.e. student), the guarantor will also need to complete an application form and the same references as above will be undertaken. These references are undertaking by a third-party refencing company. The whole referencing process should take no more than 7 days from receipt of your returned forms.
4A deposit equal to five weeks rent will be taken and registered with the relevant Tenancy Deposit Scheme for protection.
5Once satisfactory references have been received, monies paid and relevant paperwork signed, you will be checked-in to the property by an inventory clerk and meter readings taken. We will then change over the relevant utilities into your name(s).
6A fee is payable (£50.00) should the tenant wish to amend the tenancy (i.e. add a partner / sharer).
7A fee will also be payable should the tenant terminate the tenancy earlier than agreed and contracted. This fee will cover any losses the landlord may incur.
8Default Fees (lost keys or other respective security devices; late rent payment after 14 days rent was overdue capped at 3% above the Bank of England Base Rate.

By entering an agreement, the Government expects agents to go from taking the Holding Deposit to signing the contract within 15 calendar days. This means both parties signing and dating the tenancy. The tenancy start date and move in date are irrelevant. This 15 day deadline can be extended should both parties agree.


Something not working as it should?


We endeavour to make the renting process as smooth as possible and maintain a good relationship throughout your tenancy.For managed properties, our friendly staff are always here to help and will arrange all maintenance works required on behalf of the landlord. An out-of-hours number is also supplied for emergencies.

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